At DKT Life, we strive to provide an excellent shopping experience. However, we understand that sometimes plans change. Below is our Cancellation and Refunds Policy, which outlines how we handle cancellations and refunds for your orders.
1. Order Cancellation
We aim to process orders as quickly as possible to ensure fast delivery. However, if you need to cancel an order, you may do so under the following conditions:
you can cancel an order within 24 hrs condition are given below-
- Before Shipment: If your order has not been shipped yet, you can request a cancellation. To cancel, please contact our customer service team immediately at info@dktlife.in with your order number. We will process your cancellation request as quickly as possible.
3. Return Policy
we have 7 days return policy with 7 days you can return a product in it with same condition.
to return pls contact our customer service team at info@dktlife.in
4. Shipping Fees
- Shipping fees are non-refundable unless the return or cancellation is due to a mistake on our part (e.g., incorrect or damaged items).
- If you are returning an item, you may be responsible for the return shipping costs, unless the return is due to a defect or an error with your order.
5. Refund Timeframe
Once your return is processed and approved, refunds will be credited on the original payment method within7 business days. Please note that depending on your payment method and bank policies, it may take additional time for the refund to appear in your account.
6. How to Request a Refund or Cancellation
To request a refund or cancellation, please reach out to our customer support team at:
- Email: info@dktlife.in
- Phone: 7565918006
- Order Number: [Your Order Number]
Our team will be happy to assist you with the process.
Thank you for choosing DKT Life! We value your business and are here to help make your shopping experience as smooth and hassle-free as possible.